General Information
Our Policies
Below are our policies for all orders.
Return Policy:
We do not accept returns on orders, due to all orders being custom in flavor choices, amounts, and sizes.
Refund Policy:
We do not offer refunds on orders that have been paid for and/or completed and delivered to the customer. We do provide a discount percentage on your next order as a complimentary gift due to the unsatisfactory of a previous order.
Cancellation Policy:
All Orders must be cancelled 14 days before event delivery in order to receive a refund. If a cancellation occurs 14 days from the event clients will receive a 50% refund.
Event Policy:
For all large events (Weddings, Bridal Showers, Retirement Parties, Etc) customers will be sent a contract with their payment invoice that will need to be signed and paid for before product production. Upon delivery they will be asked to sign again to confirm delivery and product is to their satisfaction.